REFUND POLICY
Refund Policy – Gangstar Vegas: World of Crime In the streets of Vegas, the rules bend — but we don’t play games with your money. When you roll with Gangstar Vegas, we want you focused on rising through the ranks, not chasing missing items or fixing broken buys. That’s why we keep our refund policy tight, clear, and fair — like a true professional job. You Want a Refund? Here’s When It Makes Sense: We’ll consider issuing a refund if: You paid real money, but the in-game goods (cash, gold, crates, vehicles, outfits) never showed up. A technical glitch — server lag, failed transaction, app crash — caused a double charge or incomplete delivery. You accidentally purchased the same premium pack more than once in a short window due to system error. Your account was compromised, and unauthorized purchases were made (must be reported immediately). We’re not cold-hearted mobsters — if the system broke, we fix it. When Refunds Are Off the Table: No refunds will be given if: You used the item and just didn’t like the result. You regret buying something, but everything worked as described. You lost a PvP fight or didn’t get lucky in a loot crate — that’s part of the hustle. You claim device or connection problems after the content was delivered. Your request comes in weeks later with no proof or receipts. Gangstars don’t beg, and we don’t refund just because the heat got tough. Making a Claim Like a Pro Want to get a legit refund? Then step up with: Your Player ID or in-game name Transaction ID or proof of payment A clear breakdown of what went wrong (keep it sharp — no rambling) Hit up our support crew through the in-game Help system. If your purchase came through Google Play, App Store, or another platform, you might have to go through them first. They run their own show. Response Time We move fast — but this ain’t drive-thru. Expect a response in 2–3 business days. If approved, refunds go back to the original payment method. Any delivered goods tied to that refund? They’ll vanish. That’s just clean accounting. Abuse the System? We’ll Shut You Down Trying to finesse repeated refunds while spending the gold? Yeah… we see that. Players who abuse the system will get flagged. You could lose content, purchase access, or even your account. Don’t cross the line. Final Word From the Streets Gangstar Vegas is about risk, reward, and running the game — not getting scammed or left in the dark. If something goes wrong, talk to us. We don’t hide behind suits. We make it right or explain why not. Respect goes both ways.